After a day of work that stretched into night, something came up that ruined everything. All of the hard work was for nothing. I turned my office light off and walked outside into the darkness.
I rolled into the parking lot, grabbed my ticket from the machine, and headed inside. When I went to hand the front desk person my ticket to validate, I realized I had lost it.
I went to get another parking ticket and was told that a new one would cost $7.50. “But I just got here,” I explained.
“It doesn’t matter,” she told me, “A lost ticket is a lost ticket. That will be $7.50 please.”
I got into state. “Let’s make a game out of this,” I hyped myself up. “Find a way to talk the woman into giving you a replacement ticket, without paying the fee.”
It wasn’t an argument, because arguing with mindless customer service people is generally pointless. “Rules are rules,” as the drones say. It wasn’t going to be a fight. It was going to be a game, something fun I would play.
In sales, they teach: He who speaks first loses. Silence is uncomfortable. The other person will often say something against her interest just to break the awkwardness of the silence.
I stood like a man with dominant body language. I made eye contact, kept my chin up, and did not let my shoulders slouch.
“Where are you headed to,” she finally asked.
“To the gym.”
“Well, just get a note or something from the gym saying you’re a member and I’ll let you out without a ticket.”
(This isn’t a participation trophy.)
It was a small victory as the money was nothing to me. But it was a victory I needed. It fed my soul and my workout ended up being incredible.
Seek victory on the small things and you will find victory on the great things.
Winning isn’t just something that happens. It’s something you choose to do, every day. As Vince Lombardi noted:
Winning is not a sometime thing; it’s an all the time thing. You don’t win once in a while; you don’t do things right once in a while; you do them right all of the time. Winning is a habit. Unfortunately, so is losing.
What are you going to do today? Are you going to be a loser or a winner? Are you going to sit down on the couch in your khakis and open up some brewskis to forget how much your life sucks?
Or are you going to change your life, starting right now?
Winning is a habit and also a choice. What’s your choice?
Today is the day, a new beginning, a new opportunity to win.
What are you going to win at?